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About Us

COMPANY

LevelUp Gaming specialise in custom built desktops including workstations and gaming pc’s. We build high-performance systems for enthusiasts, gamers & professionals.

Our team has been building PCs for more than 20 years. LevelUp was born from a love for gaming from our employees, so you can rest assured that your PC is a highly reliable system capable of delivering the best performance for your budget. All our PCs include 3 three-year warranty as standard, if anything goes faulty we’ll repair or replace it. Our support team are available 6 days a week should you need assistance.

At LevelUp Gaming we are always looking to improve our service to customers and this means listening to what our customers want. If you have any feedback for us, we look forward to hearing from you.

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PRODUCTS

Here at LevelUp our focus is helping customers build a machine they can love for years to come, not everybody has the expertise or time to build a computer themselves. Let us handle the stress of building the computer whilst you sit back and decide what game you’re going to play first.

Using our website you can place your order and also manage your account and orders from your account dashboard, as well as editing any account details. Our online checkout facility allows your to purchase your product safely and securely without speaking to our customer support team.

Of course, if you are not sure what you require, or would prefer us to handle your query, we welcome you getting in touch with us either via online chat or giving us a call on 0330 088 2198 and our team will be happy to assist you.

We are always looking to improve our service to customers and this means listening to what our customers want. If you have any feedback for us, we look forward to hearing from you.

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WHY US

We offer a selection of pre-built desktop computers ready to ship in 1 business day, as well as a wide range of pre-configured fully customisable gaming pc’s and workstations.

With our custom pc builder you can build your very own machine from scratch, customisation each component such as but not limited to; cases, processor, graphics cards, memory, and SSDs. You can also further accessorise your order by adding on peripherals such as keyboards, mice and monitors to complete your setup.

We are constantly adding new components to the site for your selection as they become available to us/are released. If you cannot find something you’re looking for, please get in touch and we will try to assist you.

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Jaye Roberts
Jaye Roberts
2021-10-09
Great Site for Custom Builds I ordered a computer using the Klarna payment method which brought some issues up itself however the customer service was fast and very useful. Once the computer had arrived they forgot to include a component which they sent the next day after I brought this issue up. Amazing build, helpful service and great products.
Tom Jennings
Tom Jennings
2021-10-07
Very good experience, very helpful and nice with the customer service and the PC I got is quality and as advertised, I can only think of a very minor case thing that may not even be on them to begin with? They helped with a small confusion in shipping and a couple queries I had when asked and sorted things out greatly, to say the least. I can see why Caddicarus had praised them prior.
TIMOTHY ALCOCK
TIMOTHY ALCOCK
2021-07-22
Outstanding customer support Their customer service is superb. I had a few problems with delivery and stuff arriving late (product availability issues, nothing to do with them really), but they were super helpful, kept me up to date throughout the process and were polite and prompt the whole way through. They even offered to compensate me in the process! They are well worth your time and money, would highly recommend.
Danielle
Danielle
2021-07-20
15/10 on customer service The customer service from this company is one step and beyond anything I have ever seen. They kept me well informed about the process of my order, let me know when my order was going to be delayed as they were unhappy with how the graphics card was holding up and threw in an extra 8G of RAM for free to compensate. And their post service care has been amazing. I accidently picked a case that could not have a DVD drive like I wanted (I know, I'm like one of the 5% of people that still wants a DVD / CD drive) and they happily offered me either a refund or a portable DVD drive. FOR FREE. They were even patient with me when I didn't realise my storage hard drive had to be activated first before my computer could use it. I would HIGHLY recommend this company. In fact, it was because of another persons glowing reviews for this company that I decided to buy from them. I am so glad that I did and I hope my voice will do the same. Let the power of word of mouth spread!
Matthew
Matthew
2021-06-09
Next level service Received my PC from these guys a month or so ago - their customer service was absolutely fantastic. Matthew kept me updated when there were some issues with parts they had received for the build, and even upgraded my graphics card because of the wait. It was impressive enough that they simply had them in stock, but they went above and beyond. Great service, would recommend.
Harry Mansfield-Foy
Harry Mansfield-Foy
2021-05-22
Great Customer Service and Build Really what it says in the title, when my PC first arrived it was having problem after problem, but their customer service was there to guide me every step of the way, they went above and beyond to help me out, whether it was arranging for the PC to be collected, or replacing broken parts. Now that the PCs finally working again, I couldn't be happier. I highly recommend their services, such a good, honest company.
Regan Turner
Regan Turner
2021-04-03
Amazing customer service
Les Hay
Les Hay
2021-04-02
Very happy with this company. Had a bad experience with computer being very badly damaged in transit. Level Up were very quick to put this right. They collected damaged machine right away and supplied a replacement imediately. The replacement also had both motherboard and graphics card upgraded to higher specs. The staff were extremely helpful throughout. I would highly recommend this company.
Jay S
Jay S
2021-03-20
10/10 IGN I recently purchased an entry level gamig pc from LevelUp Gaming and I love it. The customisation is incredible and the service and help I received was amazing. If I had a query then the staff were always very polite and helpful and resolved it swiftly. I would absolutely recommend LevelUp Gaming for anyone who wants a high performance gaming PC. Thank you for everything.
Liz
Liz
2021-03-10
Had my machine from LevelUp for a few weeks now and extremely happy! Was really easy to order being able to choose exactly what i wanted in my machine. PC took 6 business days to arrive after it was purchased.
© LevelUp Gaming Systems Ltd 2021