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Returns Policy

Thanks for shopping at LevelUp Gaming.

If you are not entirely satisfied with your purchase, we’re here to help.

Returns

  • You have 14 calendar days to return an item from the date you received it.
  • To be eligible for a return, your item must be in the same condition that you received it.
  • Your item must be returned with all its boxed contents and packaging.
  • Your item needs to have the receipt or proof of purchase.
  • Your item must not have any broken warranty seals on the outside or inside of the machine.
  • If your return is approved, we will initiate a refund to your credit card (or original method of payment).

 

Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us
If you have any questions on how to return your item to us, please email us.

 

LevelUp Gaming
Registered Address: 36 North Hill, Essex, CO1 1QR.

Why buy a LevelUp PC?

Why buy from LevelUp? Our team has been designing and building PCs for more than 20 years. From a past background in IT support & services you can rest assured that your PC is a highly reliable system capable of delivering the best performance for your budget.

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7 Day Support

Our support team are available 7 days a week should you need assistance.

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3 Year Warranty

All PCs include 3 three-year warranty, if anything goes faulty we'll repair or replace it.

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14 Day Return

If you're not totally happy with your LevelUp Gaming PC simply send it back to us.

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Free Delivery

Free delivery available as standard on all orders.

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