Thanks for shopping at LevelUp Gaming.
If you are not entirely satisfied with your purchase, we’re here to help.
- You have 14 calendar days to return an item from the date you received it.
- To be eligible for a return, your item must be in the same condition that you received it.
- Your item must be returned with all its boxed contents and packaging.
- Your item needs to have the receipt or proof of purchase.
- Your item must not have any broken warranty seals on the outside or inside of the machine.
- If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.
If you have any questions on how to return your item to us, please email us.
Registered Address: 36 North Hill, Essex, CO1 1QR.
Why buy pre-built?
Why buy a gaming PC from LevelUp? Our team has been designing and building PCs for more than 20 years. LevelUp was born from a love for gaming, so you can rest assured that your Gaming PC is a highly reliable system capable of delivering the best performance for your budget. All PCs include 3 three-year warranty, if anything goes faulty we'll repair or replace it. Our support team are available 7 days a week should you need assistance.