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Shipping policy

All PC Builds are built by standard within 3 to 5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

PC Build times for the ‘Express Build’ option are within 1-2 business days.

Domestic Shipping Rates and Estimates

Free Shipping: We offer free standard shipping on all orders.

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. LevelUp Gaming is not responsible for these charges if they are applied and are your responsibility as the customer.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 24 hours for the tracking information to become available.

If you haven’t received your order within 5 days of receiving your shipping confirmation email, please contact us at info@levelupgaming.co.uk with your name and order number, and we will look into it for you.

Why buy a LevelUp PC?

Why buy from LevelUp? Our team has been designing and building PCs for more than 20 years. From a past background in IT support & services you can rest assured that your PC is a highly reliable system capable of delivering the best performance for your budget.

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7 Day Support

Our support team are available 7 days a week should you need assistance.

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3 Year Warranty

All PCs include 3 three-year warranty, if anything goes faulty we'll repair or replace it.

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14 Day Return

If you're not totally happy with your LevelUp Gaming PC simply send it back to us.

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Free Delivery

Free delivery available as standard on all orders.

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