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Level UP Gaming offer a collect & return warranty, should a problem occur you have peace of mind knowing that there will be no cost involved we will simply arrange a FREE collection service where we will collect the computer in its original packaging. The computer will then be repaired and returned to you free of charge including shipping.

Our Warranty Options

Warranty Parts Warranty Labour Warranty Collection Costs Covered Hardware Technical Support Cost
3 Year Platinum 3 Years 3 Years 3 Years Lifetime £100
3 Year Gold 2 Years 3 Years 2 Years Lifetime £50.00
3 Year Silver 1 Year 3 Years 2 Years Lifetime £5.00
3 Year Standard 1 Year 3 Years 1 Year Lifetime FREE


All calls made to our technical support are FREE of charge from your mobile or landline

The warranty offered by Level UP Gaming is the best in its class compared to other gaming companies. We don’t let our customers down and our message is simple, buy a computer from Level UP Gaming we will always repair and look after you for as long as your warranty requires.

Warranty Exclusions

Obvious warranty exclusions apply see below:

  • Data Recovery and Backing UP
  • Installed Software by the user
  • Removal of Viruses
  • Accidental Damage
  • General wear and tear, misuse, damage or neglect by the buyer
  • Incorrectly installed
  • Overheating due to excessive dust and dirt build up
  • Consumables

Why buy pre-built?

Why buy a gaming PC from LevelUp? Our team has been designing and building PCs for more than 20 years. LevelUp was born from a love for gaming, so you can rest assured that your Gaming PC is a highly reliable system capable of delivering the best performance for your budget. All PCs include 3 three-year warranty, if anything goes faulty we'll repair or replace it. Our support team are available 7 days a week should you need assistance.

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7 Day Support

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3 Year Warranty

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14 Day Return

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Free Delivery